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Frequently Asked Questions
How can I book an activity?
Do I need to sign up for a City Tours account before I can book?
Can I book on behalf of my family and friends?
Where is meeting point for FunVee Bus Tour or Captain Explorer DUKW® Boat
Will the Captain Explorer DUKW Tour or FunVee Open-Top Bus Tour in event of rain?
Are activity times in my time zone or the activity's time zone?
How will I know if my booking is confirmed?
I've made a booking but haven't received a booking confirmation email. What should I do?
How can I amend a booking?
How can I cancel my booking and get a refund?
What should I do if a traffic accident or other unforeseen circumstances stop me from taking part in my booked activity?
What should I do if I cannot contact the service provider?
Are the attractions or venues open at all times?
Do I need to print out my voucher?
How can I find the contact information for the supplier of my activity?
Where can I find the meeting point/pick-up location for my activity?
What is a Singapore City Pass package?
What are the benefits of Singapore City Pass?
Can I purchase more than one Singapore City Pass?
What will happen if I accidentally scan an expired Singapore City Pass at the participating attraction?
How long is a Singapore City Pass package valid for?
Do I have to use the Singapore City Pass on consecutive days?
What happens at the attraction or venue when I present my Singapore City Pass or activity voucher?
Can I buy a Singapore City Pass package as a gift?
Can I purchase Singapore City Pass package prior to arrival?
Is there a transport option in Singapore City Pass package?
Is travel to and from the airport included in the Singapore City Pass?
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City Tours Team